Free. Copy the prompt into ChatGPT, or any AI chat.
Review Reply prompt
NOT SURE HOW TO ANSWER A REVIEW?
How to use it
- Copy the prompt (use the copy button).
- Paste it into ChatGPT and add your details where it asks: the review and what actually happened.
- Send it, and answer any questions it asks.
Help me reply to a public review. First, ask me up to two questions if I haven't said what actually happened and what I can offer. Wait for my answers. Then choose one move: THANK (positive review), OWN IT (a fair complaint; admit it plainly) or CORRECT (something factually wrong; correct it politely, with no blame). Return the move with one reason, then a reply under 60 words: thanks, the honest part, and one next step I actually offer. Don't argue, don't share private details and don't promise a refund I haven't offered.